Because when your technology stops working, the last thing you need is to spend your day working out who to call. Let’s set the scene. It’s 9:15 on a Monday morning. Your internet isn’t working properly. The phones are playing up. Your team can’t access something they need. And, of course, you’ve got customers waiting.
Recently, we assisted a client following a cyber security incident that serves as a timely reminder of how quickly a single compromised account can evolve into a much wider problem. While it is often difficult to determine the exact initial attack vector, the evidence suggests that this was likely an automated phishing attack. The user’s
The Challenge A long-standing client was operating on an ageing on-premises server infrastructure that had become increasingly unreliable and costly to maintain. The existing hardware was approaching end-of-life, and the client needed to make a decision on whether to replace the server entirely or explore alternative solutions. After assessing the environment, the estimated cost for
Too often, small companies limit themselves by staying strictly within their own lane. For example, an IT support company might focus only on end-user and server support. A CCTV company might stick solely to surveillance systems. At EasyrouteIT, we think differently. We believe in pushing beyond traditional boundaries — not just supporting your IT needs,
This week, our MDR platform detected a user interaction with a ClickFix/FakeCaptcha phishing attempt. The system was immediately isolated, the account secured, and the issue resolved before any further impact. What’s concerning is that standard antivirus tools did not detect this activity. Without MDR in place, this incident could easily have gone unnoticed. Phishing techniques
Why are more and more businesses choosing local IT support companies over larger organisations? For many, it comes down to the people. Businesses still like that personal touch, knowing who they’re speaking to, building real relationships, and feeling like more than just a number on the bottom of a support ticket. Local IT support companies
We’re pleased to announce that EasyRoute IT has achieved Cyber Essentials certification Cyber security continues to be a crucial point of consideration for organisations of all sizes, and this certification demonstrates our commitment to recognized best practices and robust, secure IT solutions. As part of this milestone, we are now offering Cyber Essentials certification as
Another successful Starlink installation completed, providing our client with a faster and more reliable internet connection to support their daily operations. In addition, we installed a new CCTV camera system to enhance on-site security and improve overall coverage across the premises. The integration of Starlink connectivity ensures remote monitoring capabilities and stable access to security